Privacy Policy
Last updated: January 26, 2026
Elmo SEO LLC ("Elmo," "we," "our," or "us") operates elmoseo.com and provides SEO and AI search optimization audit services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our Service, you agree to this Privacy Policy.
Information We Collect
Information You Provide
- •Account: Email and authentication credentials
- •Payment: Billing details via Stripe (we don't store card numbers)
- •Website Data: URLs and business info you submit for audits
- •Communications: Chat messages and support requests
Collected Automatically
- •Usage Data: Pages visited, features used, time spent
- •Device Info: Browser, OS, IP address
- •Analytics: Aggregated usage via Amplitude
- •Cookies: Session and preference data
How We Use Your Information
- ✓ Provide and improve our Service
- ✓ Process audits and deliver results
- ✓ Process payments and prevent fraud
- ✓ Send transactional emails
- ✓ Respond to support inquiries
- ✓ Analyze usage to improve experience
- ✓ Detect and address security issues
- ✓ Comply with legal obligations
🛡️ We do not sell your personal information to third parties.
Service Providers
Stripe
Payment processing
Supabase
Database & auth
Vercel
Website hosting
Amplitude
Analytics
Resend
Email delivery
Anthropic
AI analysis
We may also share data when required by law or to protect our rights and safety.
Data Retention
• Audit results retained for 2 years
• Account info retained until deletion request
• Request deletion anytime at support@elmoseo.com
Security
• Encryption in transit (TLS) and at rest
• Secure authentication mechanisms
• Limited employee access controls
Your Rights
All Users
- • Access your data
- • Correct inaccuracies
- • Request deletion
- • Opt-out of marketing
🇪🇺 GDPR (EEA)
- • Data portability
- • Restrict processing
- • Object to processing
- • Withdraw consent
🇺🇸 CCPA (California)
- • Know what's collected
- • Know if data is sold
- • Opt-out of sale
- • Non-discrimination
Cookies
We use cookies for sessions, preferences, and analytics. Control cookies via browser settings.
International Transfers
Data may be processed in the US. We ensure appropriate safeguards for transfers.
Children's Privacy
Our Service is not for children under 16. We don't knowingly collect their data.
Third-Party Links
We're not responsible for third-party sites. Review their policies before sharing data.
Policy Changes
We may update this policy and will notify you of material changes by updating the date above. Continued use constitutes acceptance.
Contact Us
Questions? Reach us at:
support@elmoseo.com